At a time where costs are rising and margin pressure continues to grow, certain institutions consistently perform above the rest. These top performers have specific common characteristics that drive their success. All of these common characteristics relate to the leadership and culture that management creates within the institution. Financial institution management should use the top performing institutions as role models, identify the keys to their success and implement strategies that will fit within the environment of their own institution.
For further discussion regarding some of these key characteristics, please see the attached article entitled "Lessons from the Top-Performing Banks" written by Mary Beth Sullivan, managing partner at Capital Performance Group. For additional information or assistance please contact Kevin Dabrieo, Senior, and member of Marcum's Financial Institutions Industry Group.