Find out more information about  
MARCUM LLP
Fill out this form and a representative will contact you.
*
*
*
*
*
Captcha Image
 
Contact Us
 
5
apr
2013
Busy Season Kudos

If Marcum were a retailer, the period between March 1 and April 15 would be our holiday season.

During this 46-day period, we literally need to service each and every one of our clients in some way, shape or form. Whether it's an annual financial statement, a tax return or a tax extension... for an individual or a business... a public or private entity... all of our clients need service and attention during Busy Season. Depending in which office or department a Marcum team member works, some of us start putting in 60 or more hours per week sometime in January, and that annual rev-up continues straight through mid or late April without a break, in order to meet Busy Season demand.

Now, don't misunderstand my intent here, because this is not a complaint. Far from it. Quite frankly, this is the time of year when, as in retail high season, we are running at our utmost profitability. Rather, I am using this posting as an opportunity to thank each and every person at Marcum for his or her contribution during this incredibly high-stress, high-pressure time of year.

Unless you've worked a holiday season in retail or a peak period in another cyclical business, it can be difficult to appreciate the time commitment and the daily pressure our staff faces in order to get the job done for our clients during Busy Season. Many start early in the morning, take a quick break for lunch, and then work through the evening, trying to get it all done. If we're lucky enough to get home a couple of nights a week to have dinner with our families or put our children to bed, technology has made it possible (or inevitable) that we're back on the computer late into the night, trying to finish something we started earlier in the day or, just as likely, catching up on the day's unanswered emails.

While acknowledging the hard work and sacrifices our people make this time of year, the reason we push ourselves so hard is equally or even more important to me. We are committed to excel in providing the level of service and responsiveness our clients have come to expect from Marcum. I know from personal experience that, as we juggle projects and come up against deadlines, it is sometimes exceedingly difficult to meet our own standards of excellence. But if you're a Marcum client, you should know that we are making every effort to meet or exceed your expectations. All of us at Marcum value your business and strive on a daily basis to deliver not only what you expect from us, but more. If we're not succeeding, please tell me so we can make whatever mid-course correction may be necessary. Our team's not happy until you are.

I know I don't do it often enough, but this is my forum this year to publicly offer the much-needed pat on the back that the entire Marcum team deserves. I wish I could do it personally, but with as many people in as many offices as we now have, it's no longer possible. So from me to all of you, thank you. You are the best.

Go Back
Disclaimer

The opinions expressed in this column are solely those of Jeffrey M. Weiner and do not represent those of Marcum LLP, its partners or its employees.

Meet Jeffrey M. Weiner
View Jeffrey Weiner's Profile View Profile
Download Jeffrey Weiner's Contact Card Download vCard
Connect with Jeffrey Weiner on LinkedIn Connect with Jeffrey Weiner
Follow Jeffrey Weiner on Twitter Follow Jeffrey Weiner
 
Subscription Preferences
Subscribe
Unsubscribe
Recent Posts
Good to Bad
Look, Ma, No Hands!
Happy Fall
Summer Breeze
 
Archives
2016
September 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
2015
December 2015
November 2015
October 2015
September 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
2014
December 2014
November 2014
October 2014
September 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
2013
December 2013
November 2013
October 2013
September 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
   
   

Offices
New York
New Jersey
Connecticut
Florida
Massachusetts
Rhode Island
California
Pennsylvania
Tennessee
Illinois
China
Grand Cayman

Get in Touch
Name
Email
Message

Get Connected
     
Privacy | Legal | Sitemap | Secure Mail