Forbes published Food & Beverage Leader Lou Biscotti’s latest column, about the growing use of artificial intelligence to provide customized or personalized meals to customers.
By Louis Biscotti, Food and Beverage Services Leader
The goal is to give consumers more of what they want and personalize products and offers. At least now, it looks like food and beverage companies want more AI. Consumers are likely to get it – and we’ll see whether that leads to what companies really want: bigger sales and lower costs.