For his July column in Forbes, Food & Beverage Leader Louis Biscotti dives into the tech backlash at restaurants, QR Fatigue, and the Rise of Robots
By Louis Biscotti, Food and Beverage Services Leader
Tech, as it turns out, can sometimes be a momentary or a lasting solution. We’re seeing the marketplace sort out which is which. RIP QR codes may be too strong, but they are losing some of their shine. Delivery apps are still big but, on the decline, and ghost kitchens aren’t as hot as they were. As the pandemic retreats, it’s a pretty good time to take the temperature of F&B technology.