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Robotic Process Automation and AI: The Next Frontier in Finance Transformation
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Ronald Zhong
Manager and Senior Storage Engineer, Network Operation Center
Marcum Technology
About Ronald
Ronald Zhong is a seasoned technology leader with over 15 years of experience in IT service management and managed services. He currently serves as the Director of Managed Services at Marcum Technology’s Network Operation Center (NOC), where he and his team provide 24/7/365 monitoring, management, and support for enterprise-level networks.
Ronald excels in strategic leadership, technical proficiency, and operational excellence. His career highlights include overseeing IT infrastructure, enhancing cybersecurity, and driving business transformation through innovative technology solutions. Ronald has a proven track record in capacity planning, designing IT strategies, and fostering professional growth within his teams.
With a client-focused, high-reliability approach, Ronald acts as the technical escalation point for all Managed Services issues. He possesses strong hands-on experience with Cloud Platforms, data storage and protection, virtualization technology, enterprise application and infrastructure, and project management. Ronald is a distinguished IT leader, a proactive technology enthusiast, and highly skilled at rapidly integrating new technological advancements.
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